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Applying for PCIP - Applications, Application Assistance, General Information
UPDATE Effective March 3, 2013: Following federal direction, received on February 15, 2013, California PCIP has suspended new enrollments for applications received after March 2, 2013. Applications received after March 2, 2013, will be screened for California's high risk pool, Major Risk Medical Insurance Plan (MRMIP) eligibility. Read More...
PCIP Eligibility
Mail applications to:
P.O. Box 537032
Sacramento, CA 95853-7032
Overnight to:
625 Coolidge Drive, Suite 100
Folsom, CA 95630
1-877-428-5060 Toll-Free Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m.
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
FAX: 1-877-430-0843 Available 24/7
Email: PCIP@MAXIMUS.com (NOT PRIVATE)
Website: www.pcip.ca.gov
Subscribers - Premiums, Change of Address, General Information
PCIP Customer Service
Mail premium payments to:
P.O. Box 537031
Sacramento, CA 95853-7031
Overnight to:
625 Coolidge Drive, Suite 100
Folsom, CA 95630
1-877-428-5060 Toll-Free Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m.
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
FAX: 1-877-430-0843 Available 24/7
Email: PCIP@MAXIMUS.com (NOT PRIVATE)
Website: www.pcip.ca.gov
Subscribers & Providers - Covered Services, Provider Network, Claim Status, Complaints, Appeals, Plan Information
PCIP Benefits Customer Service
P.O. Box 211034
Eagan, MN 55121
1-877-629-1500 Toll-Free Monday through Friday, 6 a.m. to 6 p.m.
Persons with hearing impairments should call:
1-800-908-9164 TTY/TDD
FAX: 1-800-355-4545
Email: pcip@hnas.com
You can also find an in-network provider, check the status of your claims, and find other helpful information on the myPCIP website.
Subscribers & Providers - Prior Authorization, Utilization, Management, Care Management, Disease Management, Nurse Advice Line
Carewise Health
1-888-860-0421 Toll-Free 24 hours a day, 7 days a week
Persons with hearing impairments should call the California Relay Service at 711 (TTY).
The Nurse Advice Line provides services in English and Spanish directly and in other languages through a telephone language line.
Pharmacists - Pharmacy Benefit Manager
CVS Caremark
1-800-875-0867 Toll-Free Monday through Friday, 5 a.m. to 5 p.m.
Persons with hearing impairments should call:
1-800-231-4403 TDD/TTY
www.caremark.com